Collision Repair Claim

    YOUR INSURANCE CLAIM RIGHTS
FOR POST-COLLISION REPAIRS

When your vehicle needs auto collision repairs near New London, CT, turn to Grossman Collision Center. The team at our reliable and affordable auto body shop is prepared to restore your car, truck, van or SUV to pre-accident condition while maintaining the safety and integrity of your vehicle. However, what happens after you've filed a claim with the auto insurance company? You might be worried about coordinating repairs at our Old Saybrook Nissan dealer. What are your rights when it comes to finding an auto repair center for post-collision damage in Southeastern CT? We are committed to providing outstanding service to you and the repairs to your Nissan Rogue, Altima, Murano, Kicks or Pathfinder, as well as all other makes and models!
As per CT state law, you have the right to have your vehicle repaired at the facility of your choice. Whether you've filed a claim or would like to get an estimate of damages, stop by or contact Grossman Collision Center. No appointment is necessary to have your damages assessed. You can request an estimate by email as well. If your vehicle is non-drivable you can have it towed or we can set a tow up for you. Whether it's your insurance or the at fault party's insurance you are not required to bring your vehicle to their preferred shop or DRP facility. We provide the same parts and work-related warranties on body work and paint for the duration of your ownership to the vehicle. Due to the new social distancing requirements, the insurance company may ask that you download an app to your device and provide pictures so they can begin the estimate process. Be sure to provide them with clear and articulate photos of the damage to help them accurately assess the repair. This is NOT a final assessment of your damages. Once you have an estimate contact Grossman Body Shop for an appointment to begin your repairs.
 
 


OTHER POST-COLLISION INSURANCE CLAIM RIGHTS IN CT:
● You have the right to choose a repair facility of your choice .

● You are not required to obtain more than one estimate .

● If you have previously received an estimate, please feel free to bring it with you and we will discuss the differences between that and our findings.

● You are not required to bring your vehicle to the insurance shop of choice.

● You have the right to know what classification of parts (OEM, Aftermarket or Recycled) will be used to repair your vehicle and we will provide you with your best options based on the vehicle combined with the repair.

● You are entitled to a proper and safe repair to bring your vehicle back to pre-accident condition. We will not sacrifice safety that would endanger you or the hundreds of others that share the road with you every day.

● We work with all insurance companies! Do you have a pre-approval estimate? Have Nationwide, Metlife or Allstate? Once you have a claim filed or a pre-approved estimate, you can drop your vehicle off almost immediately.

Need a rental? We can provide a low cost one to you! We guarantee lower rates than rental companies in the area. You can pick from our selection of new 2020 or 2021 Nissan models.



We work with all insurance companies! Do you have a pre-approval estimate? Have Nationwide, Farmers or Allstate? Once you have a claim filed or a pre-approved estimate, you can drop your vehicle off almost immediately.